hello, we are
smart
ux.

We help you build successful products and services that are easy to use - for everyone. With inclusive user research, UX management and training.

Our services

With over 15 years of experience in user research and UX, we help businesses worldwide create digital products and services that are accessible, intuitive, and successful.

With expert user research and UX management, we ensure that your products not only meet user needs but also drive business success.

With trainings and consultancy, we empower your team to master efficient, high-quality research and translate user insights into action items and strategic decisions.

With inclusive research, we make sure that your products not only meet formal requirements, but are actually usable – for everyone.

Our Services

What makes it "smart"?

SOME OF Our Clients & PArtners

GET TO KNOW OUR WORK

Well, at least a small snippet of it.

Feel free to contact us for more cases and references!

E-COMM

Our job: Help Google's largest advertisers across EMEA improve the usability and conversion rates of their mobile websites and e-commerce platforms with Design Sprints & Accessibility Testing.

Go to E-Comm case

MED TECH

Our job: Support an international medical technology manufacturer to develop innovative and convincing products on the global market for medical devices with User Research & UX Management.

Go to Med Tech case

HEALTH

Our job: Embed a user-centric mindset within a German health insurance company to facilitate the development of easy-to-use apps and websites based on User Research, Strategic Consulting & UX Training.

Go to Health case

A FEW kind words
from people we have
worked with:

"Sandra is an exceptional researcher, facilitator and leader. She successfully led Google's Mobile Labs programme in Germany together with cxpartners for four years - generating measurable improvements for Google’s biggest advertisers. Clients trust Sandra’s judgement due to the depth of her experience and her domain expertise. She is a natural collaborator and a joy to work with - one of the best.”

Neil Schwarz - Experience Strategy Director @cxpartners

About ME

SANDRA SCHUSTER

As the founder of smartUX and a passionate UX specialist, I use my almost 20 years of experience in psychological research, computer science and human-centered design to support my clients with tailor-made user research, consulting and training.

More about me